Software Solutions

Software Solutions for Optimizing the Entire Service Management Lifecycle

For communication providers who want to implement technology change, improve service quality, or optimize their business, Nexius Software Solutions practice area provides the solutions necessary to deliver a superior customer experience. Nexius has the end-to-end services necessary to optimize the entire service management lifecycle.

From service integration to operations, Nexius can create and deliver the software solutions to make your business run more efficiently and cost effectively.

Delivering New Revenues and Cost Savings through Technical Insight and Experience

Nexius’ team of seasoned software solutions professionals is trusted by network operators and organizations worldwide to architect and implement the customized software solutions that support every stage of the project lifecycle. Our software solutions have helped organizations discover new revenue channels, improve customer loyalty, and reduce costs through service improvements.

Nexius’ unique blend of deep wireless expertise with emerging services, such as fixed and mobile convergence, application development, and 4G technologies, like LTE and WiMAX, combined with over a decade of proven, in-field experience makes us a trusted software solutions partner to many of the largest companies in the world.

Nexius Software Solutions Offerings

The Nexius Software Solutions practice area consists of the following five key offerings:

Application Integration & Deployment

Nexius’ application system integrators can deploy new applications to help operators roll out leading edge application services over the network. In addition to operator markets, Nexius also delivers seamless application services across all network access layers to support organizations and businesses implement agile development and rapidly launch new service offerings. Our team of specialists delivers the following solutions to speed time to market for new services and improve performance and scalability:

Application requirements definition
Integration specifications and project management
Custom application development
Deployment planning and rollout
Installation, testing and validation

Nexius’ has a wide variety of proven experience in the application integration and the development of software installation and upgrade programs for companies worldwide.

Service & Network Resource Management

Nexius’ service and network resource management specialists provide the solutions you need to document and manage your network assets and inventory. Gain control and insight of the deployed services, network, and infrastructure through our suite of service and network resource management offerings, including:

Product and service catalog planning
Inventory database design and build
Network & element discovery & reconciliation
Service delivery platform integration

Nexius’ employs a large team of engineers and analysts who specialize in resource management. Our team has managed inventory systems for some of the largest companies in the world and offers extensive database design experience. Nexius also has a proven track record of deploying custom off-the-shelf software solutions for managing both large network-wide rollouts and individual service programs.

Service Assurance

Nexius’ service assurance specialists provide the solutions you need to detect and proactively resolve potential service issues before they impact your customers. Gain end-to-end control and insight over your deployed services, network, and infrastructure through our suite of service assurance offerings including:

Alarm analysis, correlation and reduction
Streamlined incident resolution process
Automated fault remediation
Controlled and agile change and release management
Proactive problem and performance management
Integrated service management

Nexius’ service assurance teams execute a wide variety of programs for companies throughout the world. Nexius’ experience implementing service assurance projects, such as building service impact analysis dashboards, automating service remediation, and expanding service monitoring though improved processes, gives us the proven insights to architect the best service assurance program for your business.

Platform Evolution

Nexius’ performance management engineering analysts work with companies and their vendors to make sure that new software updates and hardware releases consistently meet and exceed customer expectations. As a company’s network, services, and partner systems evolve, Nexius provides insight into the performance of new technologies, services and product releases and proposes the best path forward. The Nexius team evaluates platform and system changes to determine the implications, recommend and implement adjustments, test the updates, and train the team. This result is visible and accurate network performance and release management processes. Key offerings include:

Analysis of network vendor releases
Vendor release management
Cross functional client team signoff
Key performance indicator (KPI) definition and calculation
Updated parameters, calculations, reports
Optimized ETL, data warehousing, and reporting

Nexius team has managed the platform evolution and performance for multiple tier 1 operators. Our work has helped organizations more properly allocate network resources, justify capacity investments, develop more accurate detailed KPI systems, and make informed business, financial and market decisions.

Business and Service Intelligence

Nexius’ business and service intelligence professionals deliver the critical insights needed to measure service and product value. Nexius will extract data from multiple systems, analyze and transform that data to fit your organization’s operational needs and load it into systems and data warehouses where it can be easily queried and accessed in the future.

Data design for service experience, quality, usage and operations
Data warehouse design and data extraction, transformation, and loading (ETL)
Assessment of business revenues, costs and outcomes
Data aggregation, analytics and dashboard design and reporting
Operations and business process analysis and optimization
Data and workflow integration to ensure integrity

Nexius’ unique blend of cross platform technology expertise and history of delivering detailed business analysis and insights, makes our business and service intelligence specialists some of the most experienced in the world. Our business and service intelligence best practices are proven in numerous large scale deployments and our team of seasoned professionals is trained in the latest data analysis techniques.

Transform Your Business…through Nexius Software Solutions

Nexius Software Solutions delivers all the services you need to make the design, development, and management of software solutions easy and efficient. From speeding time to market for new applications to gaining increased control and visibility of your business, Nexius offers the wireless and technology expertise and proven in-field experience that the world’s largest companies trust.

Software Solutions