Business Intelligence

Gone are the days when a terabyte was a lot of data. Now, petabytes, exabytes and zettabytes are the extreme units of measure for digital information as companies across the world collect data in all formats, from all directions. These companies are trying to unlock the potential in “big data,” which promises to help them better understand market trends and improve their customer retention, competitive edge, business development, company performance  and much more. However, in the data warehouse (DW)/business intelligence (BI) world, today’s data volumes have surpassed the performance and storage capabilities of current relational database management systems (RDBMS). To tap the power of big data, you need a new strategy. Here are three big [...]

Here’s the thing about hair-on-fire drills. You either come out of them as the hero or as the zero.  And in telecom, business intelligence can be the difference between getting accolades and getting burned. Case in point: Let’s say you stroll into the office on Monday morning only to be greeted by your anxiously-waiting boss. An outage in one of the cell sites has created a service failure, and you’ve got five minutes to pull together critical data for the 8 a.m. root cause analysis meeting called to devise an action plan. Okay, maybe it’s not five minutes. Maybe you’ve got 10 or 15. But you certainly don’t have the several hours – if not [...]